Kiln-formed glass made in Sussex by Becky H
PRIVACY POLICY
This privacy notice tells you what you can expect me to do with your personal information as a sole trader registered in the UK, operating under UK Data Protection laws.
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1.0 For the purposes of this notice, “I”, “Me” and “My” refer to Rebecca Haskoll, Sole Trader and owner of The Beachside Kiln.
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2.0 You can contact me about this Privacy Policy via email: beachsidekiln@gmail.com
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3.0 What information I collect, use, and why
3.1 I collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Purchase or account history
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Payment details (including card or bank information for transfers and direct debits)
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Website user information (including user journeys and cookie tracking)
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Information relating to compliments or complaints
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3.2 I collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Marketing preferences
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Records of consent, where appropriate
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3.3 I collect or use the following information to comply with legal requirements:
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None routinely, but should I be required to comply with additional requirements by the UK legal system, acceptable information may include Names, Contact details and information around financial transactions.
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4.0 Lawful bases
4.1 My lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Contract
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4.2 My lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Consent
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Legitimate interest:
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Mutual benefit: To enable me to communicate with my customers with their consent, and for those customers to receive up to date information about my services.
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4.3 My lawful bases for collecting or using personal information for legal requirements are:
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Consent
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4.4 In addition I may lawfully use your personal information if requested through legal routes for safeguarding purposes.
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5.0 Where I get personal information from
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People directly
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6.0 How long I keep information
6.1 I will keep your data for as long as I need it to fulfill my obligations to provide you with goods and services, OR for as long as you give me permission to keep it.
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6.2 Your can request deletion of your data at any time by contacting me via the email address above.
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7.0 Who I share information with
7.1 Others I may share personal information with
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Organisations I need to share information with for safeguarding reasons
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Professional or legal advisors
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Financial or fraud investigation authorities
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Organisations I am legally obliged to share personal information with
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Debt collection agencies
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Other relevant third parties as strictly relevant, if and when legally required
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7.2 Third parties as part of my provision of goods and services to you
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INVOICING - Bookipi invoicing app
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PAYMENT FOR GOODS - PayPal or my specified bank, as agreed with the you the Customer
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PRODUCT DELIVERY - Royal Mail or the Customer's specified chosen carrier
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'CONTACT ME' - Wix.com, as the entity that hosts my website and Contact Me form; Gmail (Google), as the email provider that receives Contact Me notifications from Wix.com
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8.0 Your data protection rights
8.1 Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data.
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that I transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent – When I use consent as our lawful basis you have the right to withdraw your consent
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You don’t usually need to pay a fee to exercise your rights. If you make a request, I have one calendar month to respond to you.
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8.2 To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.
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9.0 How to complain
9.1 If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.
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9.2 If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
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Last updated
10 June 2024
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Any updates to The Beachside Kiln's privacy policy will be made on this page